Shipping policy

Natural Earth Treasures

Processing Times

All orders are processed within 1–2 business days.

Once your order is dispatched, you will receive a confirmation email with tracking information (where applicable).

UK Delivery

Standard Delivery (Tracked)

over £50

Europe Delivery

Europe Standard (Tracked)

Customs & Duties:

Orders to Europe may be subject to import taxes or customs fees depending on your country. These charges are the responsibility of the customer.

Worldwide Delivery

International Standard (Tracked)

Customs & Duties:

International orders may incur customs charges that vary by destination. Customers are responsible for any additional fees.

Dispatch & Tracking

All orders are shipped from the UK.
Tracking numbers are provided for all tracked services once your order has shipped.
Delivery times may vary during holidays or peak periods.

Delays & Lost Parcels

If your order is delayed beyond the estimated delivery time, please contact us at:

[Your Email Address]

We will assist you in tracking your parcel and resolving any issues.

Incorrect Address

Please ensure your shipping details are correct at checkout.

We cannot replace or refund orders shipped to an incorrect address provided by the customer.

Country/Region